TABLE OF CONTENTS
APPROVAL PAGE GUIDE iiIii TABLE OF CONTENTSI. INTRODUCTION 1A. Background 1B. Problem Formulation 6C. Objective 7D. Benefit Research 7II. LITERATURE 8A. The concept 8 PerformanceB. Employee Performance 10C. Factors Affecting Job Performance 11D. Framework 13E. Hypotheses 15III. RESEARCH METHODS 16A. Location and Time Research 16B. Method of Data Collection 16C. Types and Sources of Data 17D. Population and Sample Research 18E. Operational Definition of Variables 18F. Method of Data Analysis 19G. Sistematikan Writing 19REFERENCES 21
I. INTRODUCTION
A. BackgroundBasically every company incorporated has hope that someday in the future will experience rapid growth in the scope of business of the company and want to create a high performance in the field of work. Therefore, the existence of an enterprise in any form both in large and small, can not be separated from the element of human resources.Human resources in question are the ones that give power, mind, talent, creativity, and his efforts at the company. Every company seeks to get employees involved in the activities of the organization / company can provide high performance. At high employee performance to achieve the targets established by the company earlier.Employee performance is a job performance or the results of both quality and quantity of work accomplished by an employee per unit period of time in carrying out his duties in accordance with the responsibilities given to him. Any organization or agency in implementing programs aimed always powerlessin order to achieve company goals. One way is to increase streamline employee performance.An employee is said to have an efficient performance, if the workloads are being achieved and if performance objectives are higher than those set by the company. The demands were not able to be controlled by each of these employees would cause tension within the employees and if it can not be solved then the employee will decrease keja spirit and discipline. To achieve high performance company leaders must pay attention to the morale and discipline of work.Morale is sometimes interpreted the spirit of the group is a feeling shared by members of the group about the situation. Feeling together what to do and other things that are generally believed to be something worthy and should be supported by a joint effort. In addition to the physical working environment within the company is also very important to note management. Physical work environment has a direct impact on the employees who carry out the work. A good working environment will satisfy their employees, because it can improve the performance, otherwise inadequate working environment will be able to lower employee morale, thus lowering the performance of the employee.Performance can be defined as an attempt to achieve as much as possible by using the possibilities available (material, machines, and humans), within the short-nutshell. In the real state / all circumstances that could change / without disturbing the balance between the factors of interest, tools, labor and time. Total human resources available would suffice, but in terms of quality is still very low, in terms of services to internal and external services. Therefore, it is expected leadership role in the supervision of discipline in carrying out the duties and functions of each corresponding responsibilities imposed upon him.Physical working environment within the company is also very important to note management. Physical work environment has a direct impact on the employees who carry out the work. A good working environment will satisfy their employees, because it can improve the performance, otherwise inadequate working environment will reduce performance of employees.Past research has been conducted by Musrifah (2012) to employees PT.Bank Sulselbar mention that employee performance can be improved by providing the opportunity to develop his career and is treated as an individual that is valued in the workplace. Good performance will result if workers are being respected and treated like an adult and if given the opportunity would further enhance the ability and professionalism working with education and training. There are several dimensions that affect the efficiency of the work at the Bank Sulselbar, such is the reward system that is competitive, adequate working environment, and labor participation.This high performance is expected to improve the company's goal is to bring profit. In almost all its production activities using human labor, resulting in the production process requires skilled labor is reliable which will be able to improve the productivity has been determined by the company.PT. Pawnshops Branch Makassar Pelita is one of the companies engaged in services, one of its tasks is to serve the general public who want to pawn transactions and loans at pawnshops office. In terms of serving the general public, each employee is required to always be friendly to every visitor who comes to the pawnshop. This can be done when there is a good working efficiency.Companies that less attention factor Quality of Work seems the employee's performance will be difficult to obtain or retain the workers in accordance with the needs of the company, will be difficult even raise the performance of existing employees. And more than that going to handle the displacement of workers (labor turnovers). To make the performance of an employee will need the attention of the leadership.Making policy against employees who have good performance will be rewarded surely would trigger the performance of employees to be more effective and efficient. However, to realize the performance efficiency is not easy. In addition to the awards, the attitude of the leadership who always provide motivation and demands of the work will mean for the advancement and employee morale in the work.PT. Pawnshops Branch Makassar Pelita who have employees amounts to approximately 15 people who had served in the office as much as 6 and 8 the rest of duty on the part of the field. Seeing these conditions certainly require more attention employees incentives to employees. Especially for employees on duty on the grounds that in fact dealing directly with the public outside the office must work challenges will be more severe. So as to mengifisienkan their performance will certainly be more difficult than with the employees who are in the office, because of the conditions of employees that despite much of the leadership supervision.As for the employees who are in office would be easier to guide and provide direction in order to increase performance, so employees always motivated to work optimally. With that in course to improve employee performance can only be improved if the motivation, discipline, and morale can be grown either premises.To improve business development and improvement of skills of employees in order to improve the productivity of employees Pawnshop in achieving their work that has been set by the company one of which is through the work efficiency so that the company's survival can be maintained and the company's goals can be achieved effectively and efficiently. So on this occasion the author tried to advance the analysis with the title "performance of employees in improving work performance at the Pawnshop Branch Makassar Pelita".
B. Problem FormulationBased on the background mentioned, then the author will address the issue of whether an employee's performance impact on employee performance at the Pawnshop Branch Makassar Pelita?C. ObjectiveIn accordance with the problems that have been mentioned above, the purpose of this study was to determine the effect of performance on employee performance at the Pawnshop Branch Makassar Pelita?
D. Benefits ResearchThe usefulness of this study are as follows:1. The theoretical benefits. Provide input and useful information for students on work efficiency.2. The academic benefits. Expected to contribute to the development of science management science related to the increase in performance through performance.3. Practical benefits. This research is helpful to increase contributions to the ideas in order to broaden the horizons of knowledge of researchers in the field of human resource management, especially in matters of employee performance and achievement.
MARI BELAJAR DAN BERBAGI
BERSAMA #Andiwani.blogspot.com
Need help or explanation contact 085 341 081 000
PIN BB 5D9B809A
APPROVAL PAGE GUIDE iiIii TABLE OF CONTENTSI. INTRODUCTION 1A. Background 1B. Problem Formulation 6C. Objective 7D. Benefit Research 7II. LITERATURE 8A. The concept 8 PerformanceB. Employee Performance 10C. Factors Affecting Job Performance 11D. Framework 13E. Hypotheses 15III. RESEARCH METHODS 16A. Location and Time Research 16B. Method of Data Collection 16C. Types and Sources of Data 17D. Population and Sample Research 18E. Operational Definition of Variables 18F. Method of Data Analysis 19G. Sistematikan Writing 19REFERENCES 21
I. INTRODUCTION
A. BackgroundBasically every company incorporated has hope that someday in the future will experience rapid growth in the scope of business of the company and want to create a high performance in the field of work. Therefore, the existence of an enterprise in any form both in large and small, can not be separated from the element of human resources.Human resources in question are the ones that give power, mind, talent, creativity, and his efforts at the company. Every company seeks to get employees involved in the activities of the organization / company can provide high performance. At high employee performance to achieve the targets established by the company earlier.Employee performance is a job performance or the results of both quality and quantity of work accomplished by an employee per unit period of time in carrying out his duties in accordance with the responsibilities given to him. Any organization or agency in implementing programs aimed always powerlessin order to achieve company goals. One way is to increase streamline employee performance.An employee is said to have an efficient performance, if the workloads are being achieved and if performance objectives are higher than those set by the company. The demands were not able to be controlled by each of these employees would cause tension within the employees and if it can not be solved then the employee will decrease keja spirit and discipline. To achieve high performance company leaders must pay attention to the morale and discipline of work.Morale is sometimes interpreted the spirit of the group is a feeling shared by members of the group about the situation. Feeling together what to do and other things that are generally believed to be something worthy and should be supported by a joint effort. In addition to the physical working environment within the company is also very important to note management. Physical work environment has a direct impact on the employees who carry out the work. A good working environment will satisfy their employees, because it can improve the performance, otherwise inadequate working environment will be able to lower employee morale, thus lowering the performance of the employee.Performance can be defined as an attempt to achieve as much as possible by using the possibilities available (material, machines, and humans), within the short-nutshell. In the real state / all circumstances that could change / without disturbing the balance between the factors of interest, tools, labor and time. Total human resources available would suffice, but in terms of quality is still very low, in terms of services to internal and external services. Therefore, it is expected leadership role in the supervision of discipline in carrying out the duties and functions of each corresponding responsibilities imposed upon him.Physical working environment within the company is also very important to note management. Physical work environment has a direct impact on the employees who carry out the work. A good working environment will satisfy their employees, because it can improve the performance, otherwise inadequate working environment will reduce performance of employees.Past research has been conducted by Musrifah (2012) to employees PT.Bank Sulselbar mention that employee performance can be improved by providing the opportunity to develop his career and is treated as an individual that is valued in the workplace. Good performance will result if workers are being respected and treated like an adult and if given the opportunity would further enhance the ability and professionalism working with education and training. There are several dimensions that affect the efficiency of the work at the Bank Sulselbar, such is the reward system that is competitive, adequate working environment, and labor participation.This high performance is expected to improve the company's goal is to bring profit. In almost all its production activities using human labor, resulting in the production process requires skilled labor is reliable which will be able to improve the productivity has been determined by the company.PT. Pawnshops Branch Makassar Pelita is one of the companies engaged in services, one of its tasks is to serve the general public who want to pawn transactions and loans at pawnshops office. In terms of serving the general public, each employee is required to always be friendly to every visitor who comes to the pawnshop. This can be done when there is a good working efficiency.Companies that less attention factor Quality of Work seems the employee's performance will be difficult to obtain or retain the workers in accordance with the needs of the company, will be difficult even raise the performance of existing employees. And more than that going to handle the displacement of workers (labor turnovers). To make the performance of an employee will need the attention of the leadership.Making policy against employees who have good performance will be rewarded surely would trigger the performance of employees to be more effective and efficient. However, to realize the performance efficiency is not easy. In addition to the awards, the attitude of the leadership who always provide motivation and demands of the work will mean for the advancement and employee morale in the work.PT. Pawnshops Branch Makassar Pelita who have employees amounts to approximately 15 people who had served in the office as much as 6 and 8 the rest of duty on the part of the field. Seeing these conditions certainly require more attention employees incentives to employees. Especially for employees on duty on the grounds that in fact dealing directly with the public outside the office must work challenges will be more severe. So as to mengifisienkan their performance will certainly be more difficult than with the employees who are in the office, because of the conditions of employees that despite much of the leadership supervision.As for the employees who are in office would be easier to guide and provide direction in order to increase performance, so employees always motivated to work optimally. With that in course to improve employee performance can only be improved if the motivation, discipline, and morale can be grown either premises.To improve business development and improvement of skills of employees in order to improve the productivity of employees Pawnshop in achieving their work that has been set by the company one of which is through the work efficiency so that the company's survival can be maintained and the company's goals can be achieved effectively and efficiently. So on this occasion the author tried to advance the analysis with the title "performance of employees in improving work performance at the Pawnshop Branch Makassar Pelita".
B. Problem FormulationBased on the background mentioned, then the author will address the issue of whether an employee's performance impact on employee performance at the Pawnshop Branch Makassar Pelita?C. ObjectiveIn accordance with the problems that have been mentioned above, the purpose of this study was to determine the effect of performance on employee performance at the Pawnshop Branch Makassar Pelita?
D. Benefits ResearchThe usefulness of this study are as follows:1. The theoretical benefits. Provide input and useful information for students on work efficiency.2. The academic benefits. Expected to contribute to the development of science management science related to the increase in performance through performance.3. Practical benefits. This research is helpful to increase contributions to the ideas in order to broaden the horizons of knowledge of researchers in the field of human resource management, especially in matters of employee performance and achievement.
MARI BELAJAR DAN BERBAGI
BERSAMA #Andiwani.blogspot.com
Need help or explanation contact 085 341 081 000
PIN BB 5D9B809A
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